Residential cleaning conversion score methodology.
The score is a governed summary of observable public conditions, not a prediction of revenue or bookings. This page publishes the calculation, weights, evidence requirements, unavailable-evidence treatment, and review limitations used for the launch industry.
Core score categories and weights
| Category | Weight | Observable decision area |
|---|---|---|
| Website conversion clarity | 30% | First-view service and location context, primary action hierarchy, mobile readability, and service detail. |
| Inquiry continuity | 25% | Quote destination, form or embedded flow, alternative contact, confirmation state, and contact consistency. |
| Public business profile | 20% | Public identity, action availability, merchant-published reputation context, and profile-to-website continuity where independently captured. |
| Trust and decision support | 15% | Traceable assurance, service context, policy clarity, and placement of relevant trust near the decision. |
| Comparable local context | 10% | Like-for-like public comparison journeys, action clarity, and explanation of the inquiry process when a valid comparison set is available. |
Status-to-point calculation
| Status | Point factor | Evidence treatment |
|---|---|---|
| Pass | 1.00 | The retained evidence satisfies the published check. |
| Partial | 0.50 | The evidence satisfies part of the check or supports a qualified condition. |
| Not met | 0.00 | Sufficient retained evidence shows the published condition was not met at capture time. |
| Not observed | Excluded | The required surface was unavailable, restricted, outside product scope, or not sufficiently evidenced. |
Calculation example
If the observed applicable checks carry 80 weighted points and the business earns 58 of those points, the core score is 58 ÷ 80 × 100 = 72.5. The displayed score is rounded according to the locked report standard. The report must also disclose the weighted evidence coverage; a score with limited coverage is not presented as equivalent to a fully observed review.
Residential-cleaning industry checks
The launch profile adds industry-specific interpretation without changing missing evidence into a failure. Relevant checks include service-area clarity, residential service-type distinction, quote-versus-booking expectation, field burden, mobile call continuity, response-expectation wording, trust proximity, and public-profile handoff.
- A service-area statement is assessed only against visible, retained wording; the auditor does not invent geographic coverage.
- A quote or booking path is evaluated according to what the destination actually presents, not the label alone.
- Reviews, guarantees, insurance, awards, and credentials are treated as merchant-published claims unless independent evidence is retained.
- Dynamic widgets, submission completion, and private analytics remain not observed unless the applicable evidence method establishes them.
Evidence coverage and confidence controls
Every scored check must point to a retained evidence record. Restricted pages, incomplete captures, truncated fields, unavailable profiles, and unverified comparison sets reduce evidence coverage or remain not observed. They must not be converted into adverse findings merely to complete a report. Higher-impact recommendations require both decision relevance and sufficient evidence confidence.
External references and non-endorsement
Individual checks may reference official accessibility, business-profile, or structured-data guidance where relevant. Those sources do not endorse the LeadAuditLab composite score. The report is not a legal compliance review, WCAG conformance audit, Google ranking score, Core Web Vitals certification, revenue estimate, or causal attribution model.
Correction and version control
The score standard, industry profile, evidence package, report layout, and QA decision are versioned and retained with the report. A customer challenging a condition can identify the statement and evidence reference. LeadAuditLab then reviews whether the issue is an objective fact error, a source change after capture, limited public data, a scope mismatch, or a professional interpretation requiring clarification.